1. Introduction
These terms and conditions (“Terms”) govern your use of the Snip Vasectomy UK website (the “Website”), located at https://snip.co.uk/, and the services provided therein. By accessing the Website and booking our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.
These Terms are governed by the laws of England and Wales.
2. Our Details
- Trading Name: Snip Vasectomy UK
- Legal Entity: A trading name of Magma Healthcare. Full company details to be inserted here: `[Company Legal Name]`, `[Company Number]`, `[Registered Office Address]`.
- Contact Email: hello@snip.co.uk
- Contact Phone: 0800 377 647
3. Our Services
We provide scalpel-free vasectomy procedures and related medical advice and aftercare (the “Services”). Our services are provided by qualified and experienced medical professionals.
4. Booking and Payment
- Pricing: The fixed price for a vasectomy procedure is **£550**. This fee includes the pre-procedure consultation (optional), the procedure itself, and standard aftercare, including your 3-month post-vasectomy semen analysis.
- Optional Extras: Additional medications for anxiety are available at an extra cost, which will be clearly stated on our “What It Costs” page.
- Payment: Payment can be made online at the time of booking or in the clinic on the day of your procedure. We accept major credit and debit cards. We do not accept cash.
5. Cancellation and Rescheduling Policy
We understand that circumstances can change. If you need to cancel or reschedule your procedure, we require a minimum of 48 hours’ notice before your scheduled appointment time.
- If you have paid for your procedure in advance and cancel with more than 48 hours’ notice, you will receive a full refund.
- Cancellations made with less than 48 hours’ notice, or failure to attend your appointment, may be subject to a cancellation fee.
6. Your Responsibilities
- You must provide accurate and complete medical and personal information when booking and during your consultation.
- You must follow all pre-procedure and aftercare instructions provided by our medical team.
- You acknowledge that a vasectomy is a permanent form of contraception and have considered this before proceeding.
- You must continue to use other forms of contraception until you have received confirmation from us (the “all-clear”) that your post-vasectomy semen analysis shows no sperm.
7. Your Consumer Rights
As a consumer, you have certain statutory rights under UK law, including the Consumer Rights Act 2015. These rights include that our services must be provided with reasonable care and skill. Nothing in these Terms is intended to affect your statutory rights.
For services bought at a distance (e.g., booked online), you may have cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. However, please note that these rights may not apply once the service has begun with your consent.
8. Limitation of Liability
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Services.
Subject to the above, our total liability to you for any loss or damage arising under or in connection with these Terms shall be limited to the price you have paid for the Services.
9. Intellectual Property
Unless otherwise stated, we or our licensors own the intellectual property rights for all material on the Snip Vasectomy UK website. All intellectual property rights are reserved. You may access this for your own personal use, subject to the restrictions set out in these Terms.
You must not:
- Republish material from our Website
- Sell, rent or sub-license material from our Website
- Reproduce, duplicate or copy material from our Website
10. Website Use
- Cookies: Our website uses cookies. By using our website, you consent to our use of cookies in accordance with our Cookies Policy.
- iFrames: You may not create frames around our Webpages that alter the visual presentation of our Website without prior written permission.
- Content Liability: We are not responsible for any content that appears on your Website if you link to us. You agree to protect and defend us against all claims that may arise on your Website.
11. Complaints
We aim to provide the highest standard of care. If you have a complaint, please contact us so we can resolve the issue. Please see our Feedback and Complaints Policy for more information on our process.
12. Governing Law and Jurisdiction
These Terms, their subject matter and their formation, are governed by the law of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
13. Changes to These Terms
We may revise these terms and conditions from time to time. The revised terms will apply to the use of our website from the date of publication. Please check this page regularly to ensure you are familiar with the current version.
